Introduction
Siempre Artistry ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how it is used, and the choices available to you when you interact with our website, applications, inquiry forms, client portal, or services.
Information We Collect
We may collect information including:
- Name
- Email address
- Mobile phone number
- Mailing or service address
- Wedding or event information
- Event date, time, venue, and location
- Requested services
- Appointment details
- Proposal, agreement, and booking information
- Payment and transaction information
- Photos or files voluntarily provided by the client
- Communications between the client and Siempre Artistry
- Website or application usage information
Payment information may be processed by third-party payment providers. Siempre Artistry should not store full payment card numbers unless specifically required and securely supported by the selected payment provider.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Prepare and deliver proposals
- Create and manage client records
- Schedule services and appointments
- Send agreements and booking documents
- Send booking confirmations
- Send appointment reminders
- Send payment notifications
- Communicate scheduling changes
- Provide customer support
- Maintain business and transaction records
- Improve our website, application, and services
- Protect against fraud, abuse, or unauthorized access
Text Messaging
By providing a mobile phone number and affirmatively consenting where requested, clients may receive transactional text messages from Siempre Artistry regarding:
- Inquiries
- Proposal notifications
- Booking confirmations
- Appointment reminders
- Agreement or contract notifications
- Payment updates or reminders
- Scheduling information or changes
- Client service and support communications
Message frequency varies based on the client's inquiry, booking, and appointment activity.
Message and data rates may apply.
Clients may opt out at any time by replying:
STOP
For assistance, clients may reply:
HELP
or contact:
info@siempreartistry.com
Consent to receive text messages is not a condition of purchase.
Mobile Information and Marketing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support delivery of the requested messaging service.
Siempre Artistry does not sell or rent client mobile phone numbers or SMS consent information.
Information Sharing
Siempre Artistry may share information with trusted service providers only when reasonably necessary to operate the business and provide requested services, including:
- Website and application hosting
- Email delivery
- Text-message delivery
- Scheduling services
- Agreement or electronic-signature services
- Payment processing
- Cloud storage
- Customer support tools
- Professional artists or contractors assigned to the client's services
Service providers should only receive information necessary to perform their services.
Information may also be disclosed when required by law, legal process, or to protect the rights and safety of Siempre Artistry, its clients, or others.
Data Retention
Client and inquiry information may be retained for legitimate business, operational, contractual, tax, legal, security, and recordkeeping purposes.
Inactive inquiries may be archived rather than deleted.
Clients may request deletion of eligible personal information, subject to legal, contractual, tax, payment, dispute, fraud-prevention, and recordkeeping obligations.
Data Security
Siempre Artistry uses commercially reasonable administrative, technical, and organizational measures to protect personal information.
No method of transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
Client Rights and Choices
Clients may request to:
- Access personal information
- Correct inaccurate information
- Update contact information
- Withdraw SMS consent
- Request deletion of eligible information
- Ask questions about privacy practices
Requests may be sent to:
info@siempreartistry.com
Third-Party Services and Links
The website or application may contain links to third-party services. Siempre Artistry is not responsible for the privacy practices of external websites or service providers.
Children's Privacy
Siempre Artistry's services are not directed to children under 13. Personal information from a minor should only be submitted by a parent or legal guardian when relevant to requested services.
Changes to This Policy
Siempre Artistry may update this Privacy Policy periodically. The updated policy and effective date will be posted on this page.
Contact
Siempre Artistry
Email: info@siempreartistry.com